Privacy policy.

1. Information We Collect

When you book our services or contact us, we may collect your name, email address, phone number, event details (date, venue, type), the number and ages of children in your care request, and any special requirements or notes you choose to share with us.

We only collect information that is necessary to provide our services and respond to your enquiries.

2. How We Use Your Information

We use your information to process booking requests, communicate about your event, assign appropriate caregivers, send WhatsApp updates during events, follow up after events for feedback, and improve our services.

We will never sell, rent, or share your personal information with third parties for marketing purposes.

3. Children’s Privacy

We take children’s privacy extremely seriously. We never publish or share photographs of children without explicit written consent from their parent or guardian. We do not collect personal information directly from children. Event sign-in/sign-out records are kept confidential and only accessible to authorised staff.

4. Data Security

We take the protection of your personal information seriously and apply appropriate organisational and technical measures to keep it safe. Information is transmitted over secure, encrypted connections, held securely, and access is limited to authorised members of our team who need it to deliver our services.

We retain your information only for as long as necessary to provide our services and meet our legal and operational obligations, after which it is securely deleted.

5. Photos & Content

We never show children’s faces or share live event locations publicly. Any content shared on our social media or website is done only after the event and only with explicit consent from parents. You may request removal of any content featuring your child at any time.

6. Your Rights

You have the right to request access to the personal data we hold about you, request correction or deletion of your data, withdraw consent for marketing communications, and request that we stop processing your data.

To exercise any of these rights, contact us at info@eventnannieskenya.com.

7. Cookies

Our website uses essential cookies for basic functionality. We do not use tracking cookies or third-party advertising cookies.

8. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.